[and that gets a surprised, brusque laugh out of her.]

Wasn't expecting a pep talk, kid, but I appreciate it. My ex works there and I might be able to get in on a good word from her, but we'll see what happens.

[and after a beat or two, she realizes that that was probably a good opening for her to ask a follow-up question. positive, constructive social interaction isn't her strongest suit.]

How about you? What was your life like before everything changed?